An uncertain, complex world driving the need for Systems Thinking
Fractal’s process to make this “Strategy Stuff” work
Why people are not resistant to change
Why emotion, not logic, is important in our change program
The importance of Organisational Structure
The accidental CEO leading the way
An activist since she was 14 years old
The positive pandemic impact on their operations
Changing what decisions are made and where
Career trail blazer
Transparency, Collaboration & Inclusion
Navigated US Politics Successfully
Helping the Disadvantage
SLAP, a must watch short film, youtu.be/tOxV9VMIBmg
People buy from people, selling is humanistic
Focus on making your customer successful
Hybrid Selling, Generative A.I., Social Presence
Sales is a Team Sports, collaboration needed
Reduce Internal Politics, if you can
Senior Leadership is critical
Balancing CX and Business Results
Making Systemic Changes
10+ Customer Stories
Founder, CTO, Executive Coach
Turnaround/Change SME
CTO Levels Framework
Team Topologies in Action